Every missed call is money left on the table
Hey, I'm Paul. I know hiring a receptionist seems like the traditional route when you keep missing calls, however there's another way. We start simple with one automation that picks up your calls 24/7, books the job and asks the questions you need answered, and from there we keep tweaking it together until it's hands off for you.
A local who knows the trade, not a tech salesman
I've watched my family and friends juggle endless tasks in a finite amount of time, answering the phone, finishing the job, keeping the schedule straight, and still trying to have a life when they get home. So I know what it looks like when a trades owner is doing three jobs at once, and how much money gets left on the table when the work isn't set up the right way.
I live in East Atlanta and I work with owners in Decatur, Lithonia and Conyers. When we work together I come to the shop, you show me exactly what's wrong, and we go through your whole day, the calls, the scheduling, the apps you use, the paperwork. From there I find the one thing costing you the most money and we start with that.
I've spent 4 years in the payments industry and the last year building websites, software and automations in tools like n8n and GoHighLevel. I build everything myself, so when something needs to change you're talking to the person who made it.
Always focus on helping clients and providing them the best possible value. That is measurable and repeated. That's the note I keep for myself, and it's how I decide what to build first.
Three ways I take work off your plate
Automation for the work that doesn't need you there
Missed calls, scheduling, reminders, follow-ups and email. I can set up a voice AI receptionist that picks up while you're on a job, asks the questions you'd ask and books it on your calendar, and a reminder the day before so customers actually show up.
Missed calls are lost income. Every call that goes to voicemail is somebody who might just call the next shop on Google, so this is usually where we start.
Websites and software built around your shop
Landing pages with scheduling, email and the integrations you need, and custom software when an off-the-shelf app doesn't fit how you work. I build it, and then I keep it updated for you every month.
Your website is often the first thing a customer sees, so it should bring you jobs, not just sit there. And the software should fit your business, not the other way around.
Card processing at the best rate I can get you
I work as an ISO, so I connect your payment gateway and get you the best card processing rate I can, and then I stay on as someone you can ask when something on the statement doesn't make sense.
Those fees come out of every payment you take, every week. Send me a recent statement, or just tell me what industry you're in, and I'll give you a real number.
Most owners start with one automation for the thing that's hurting the most, and from there we add the rest as it makes sense.
It's a back and forth, and then it's hands off for you
Most things owners get wrong about automation is thinking it works perfectly on day one. It takes a little time to get used to how you run your business, so we tweak it together, and at that point it's hands off for you.
- 01
We sit down at your shop
I want to know how you actually do your work, so we go through your whole day, the calls, the apps you're using, the social media, the paperwork. Basically an audit of where automation can help.
- 02
We find the one thing costing you the most
Once I know the problem I can pair it with an automation. We start simple with the thing that gives you the biggest return first, and everything else can come after.
- 03
We test it for a week or two
I build it around your process, then we run it and see if it's comfortable. If anything needs to change, I make the change right away and we keep testing until it fits.
- 04
It runs, and you get back to the work
Once it's molded to how you work, things become seamless and hands off. I keep it maintained every month, so you're not left figuring it out on your own.
Built for shops I know personally
Some of this is paid work and some are case studies I built to prove the work out, and I'll always tell you which is which. Happy to walk you through any of it.
SHOP OS: shop management for auto shops
SHOP OS is the first software product from Sphere of Prosperity, a platform for auto shops that handles the same problem at scale. It's in the early stages, so I'm looking for shop owners to test it and give me honest feedback.
Let's sit down and go through your day
Tell me what's slowing you down, the missed calls, the schedule, the paperwork, and I'll tell you which piece I'd start with and what it costs. If I don't think I can help, I'll tell you that too.